Our Professionals

Keith Michaels

Keith Michaels AuD, Doctor of Audiology and Hearing Instrument Specialist. He is from a family of hearing care professionals. The Michaels family have Six family members working in their seven different locations across the Los Angeles area. Keith received his Masters degree from CSULA, where renowned audiologists Dr. Miles Peterson and Dr. Peter Ivory guided him through his graduate work. He then went on and acquired his doctorate at Florida University Premiere program for audiology. Keith has helped fit thousands of people with hearing aids in the last several years and loves to work with people who have problems with their balance and/or vertigo.


Matt Michaels, M.S., CCC-A

Matt Michaels, M.S., CCC-A, is an Audiologist and Hearing Instrument Specialist. Mr. Michaels graduated from California State University, Northridge in 1995 with his Masters in Communication Disorders/Audiology. He has trained at the House Ear Clinic, CARE Center for Children and at the VA Hospital. He has been an advanced technology consultant for a leading manufacturer and has trained other professionals. He is known as a warm and caring hearing healthcare provider as well as a knowledgeable and skilled professional.


Joanna Navarro AuD, CCC-A

Joanna Navarro M.A., CCC-A, Doctor of Audiology.
Graduated from California State University Los Angeles Iin 2005. She has worked as a clinical and hearing dispensing audiologist for the last 6 years. She enjoys working with adults and children alike. Currently she is working at the Glendale Office location.


Gloria Ackers, Au.D., CCC-A

Gloria Ackers, Au.D., CCC-A is an Audiologist and hearing aid dispenser who has a heart for helping those in need. One of our newest on board, she is originally from Louisiana and she received her Doctorate of Audiology from Lamar University in Texas. Her interests include hearing aids and vestibular diagnostics. Gloria's goal is to provide best practice care to her patients while also providing a positive outlook on life, a caring attitude, and a mix of southern charm.


Patricia Michaels

Patricia Michaels has been in the hearing profession for more than 25 years. She purchased the Arcade Hearing Aid Center in Santa Monica in 1984, and has been dispensing hearing instruments ever since. In the 80's and 90's she enjoyed close ties with the House Ear Institute, and helped them dispense many of their hearing devices. For the last 10 years she has developed a close relationship with the UCLA audiology program. She has a great reputation in Santa Monica for being a very warm and conscientious caregiver.


Michelle McCladdie

Michelle McCladdie, a Los Angeles native, has over 20 years’ experience serving the hearing-impaired community as an audiologist and hearing aid dispenser. She holds a master’s degree in audiology from Cal State, Los Angeles.
Michelle has family members with hearing loss, and she uses amplification to treat her own hearing loss as well. To enhance service to her patients, Michelle has learned to communicate in both Spanish and sign language!


Karen Arutyunyan

Ryan Kalberer. One of the American Hearing & Balance newest licensed Hearing Instrument Specialist. He comes from a long line of hearing health professionals, from an early age Ryan knew he wanted to follow his father's footsteps and help the world hear and communicate more efficiently. Ryan did most of his studies in Northern California, since he has relocated to help the needs of the great people of Los Angeles is now living his dream of helping people correct their hearing issues.


Karen Mekhtikhanyan

Karen Mekhtikhanyan, Manager Glendale Office.
Karen Mekhtikhanyan has worked with American Hearing & Balance for 15 years. She manages the Glendale office performing various organizational tasks. Karen is very professional and compassionate; patients like her warm and caring attitude. Karen's background is in medical assisting and she has worked with Ear Nose & Throat specialist for 8 years. She is fluent in Armenian. She enjoys her work despite all the challenges it presents; Her positive personality makes every work day enjoyable.


Norma Nash

Norma Nash, Manager Westchester Office.
Norma Nash has been a devoted office manager to American Hearing & Balance for over twenty years. While business owners have come and gone, she has developed vast knowledge and experience within the hearing aid industry, as well as a personal relationship wtih longstanding patients.